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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Officejet 5740

Create an account on the HP Community to personalize your profile and ask a question
04-22-2016 11:14 PM
Why does Hewlett Packard not mention the use of the memory card slot in the " Memory Device Area " ? THe " Memory Device Area " is shown on the schematic drawing of the printer in the User Guide, but there are NO instructions on its function or use, NO mention of what adapter to use and NO mention of it in any part of the Index in the User Guide. The " Memory Card Area " also contains a USB port on the front of the machine, but there is no mention of its functions in the Printer. Can anaone tell me how to get this information ? Customer Support seems to be clueless in this matter.
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04-23-2016 06:37 AM - edited 04-23-2016 06:38 AM
04-23-2016 12:10 PM
Thank you very much, sabretooth04. I found a response from Jason_h in the Forum regarding how to use my Printer as a Memory Card Reader, but really appreciate your suggestions and help finding the page in the User Manual for scanning from my Memory Card to my computer. This is the first time that I have used the Forum to answer my questions regarding the operation of any device. The Forum is great.
HP Support stated that my 5740e would read Memory cards, (but not USB devices), for transfer from Card to computer, but my opening the link in the HP Network Drive or response from HP support should answer my questions regarding what adapter to use for insertion of my little SD cards from my camera. He seemed clueless regarding the specifics of the device, but gave me a Trouble Ticket Number for further resolution.
Being a true neophyte and hesitant in these regards, I will proceed when I contact my advisor on selecting which Drive to assign to the task of opening the appropriate file(s) and how to proceed further.
Figuring out why HP had no mention of the Memory Device Area in their index is a real puzzler.
My old HP psc 2410xi had port for every type of Memory Card, but had failed a year ago, and died just last month. What a workhorse it was. The Manual for the 2410xi was complete in every phase of its operation.
I hope I can go back to your response and give you the KUDOS you deserve.
Yours in advancing electronics knowledge, mikegoincrazy
09-28-2017 08:16 AM - edited 09-28-2017 08:19 AM
I received an HP 5740 as a gift... I"ve been using an HP 7310 for 15 years... I'm tired of printing on the 7310 b/c I keep getting ERRORS about my 2nd source Ink Cartridges (80% Cheaper then HP)...
So I want to upload some pix from my camera SD disc... but I can NOT find where the SD Port is... The 7310 had about 6 ports... Where have you hidded the SD Port? Anybody know?
Frustrated User
Kyd
09-28-2017 09:04 AM
Did you read the User Guide? I did and downloaded and read it. Page 3 item 6 shows what you have.