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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎04-28-2020 01:16 PM

HP Recommended
Product: Officejet 6958
Operating System: Microsoft Windows 10 (64-bit)

When I tried to change some printer settings, I was asked for the admin password.  It's been a while since I set up the printer and do not remember the password.  How do I either recover it or delete it so I can set up a new password for the admin account?

3 people had the same question
3 REPLIES 3

‎05-02-2020 08:55 AM

HP Recommended

Hi @NM54

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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‎05-03-2020 01:51 AM

HP Recommended

Thanks.  That helped.

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‎05-03-2020 02:00 AM - edited ‎05-03-2020 02:01 AM

HP Recommended

That's great @NM54. Happy to hear that. 

 

Have a great day! 

Asmita
I am an HP Employee

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