Officejet 7510 printing JPEGs weird

[Boneyboy0]

Hi all,

My Officejet 7510 is driving me crazy lately! I'm just about ready to throw it out the window and laugh maniacally as it plummets two storeys to its demise..

I have genuine, brand new HP cartridges installed. All general maintenance is performed. Driver is updated to the latest version.

The printer is set to 'colour'.

The correct paper is selected.

'Borderless' is selected.

Printer set to NOT change my settings.

Since installing new HP cartridges (which the machine acknowledges as genuine) Any JPEG I try and print comes out with a border and either monochrome or a combination of B&W and over saturated blotches of colour and the overall quality would give Dali a headache. The printer prints colour documents very well, but considering I'm a photographer, I need the machine to print JPEG files so they come out looking good.What Jpeg Looks likeWhat my 7510 prints

I am wasting expensive ink when I should be getting quality images.

I have taken the JPEG files to the local supermarket and their photo printing machine does them perfectly.

Any advice gratefully received.

[Valsimot]

print from the printer's reports menu print quality page scan and post here.

[Boneyboy0]

[Valsimot · Accepted solution]

That is one awful print quality report.  YOu have a printhead issue, only black is working, and colours are mixed probably within a printhead. You can clean ana waste ink, but you will not get good print quality without printhead replacement.

[Boneyboy0]

Thanks Valsmot,