Officejet 8028e makes clicking sound after print or scan

[paulstarkeymail]

After I print or scan, the printer makes a clicking sound for about 1 min or longer. Then sound goes away.

[sandytechy20]

@paulstarkeymail 

Welcome to the HP support community.

I understand that you are getting a clicking sound after printing from the printer, I am glad to assist you.

Perform a power reset, Reset the printer to recover from printer errors or failures.

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
6. Turn on the printer.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[paulstarkeymail]

Thanks for your suggestions.  But the clicking continues after following the steps.😒

[sandytechy20]

@paulstarkeymail 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers