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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-25-2017 11:15 AM

HP Recommended
Product: Officejet 8600
Operating System: Microsoft Windows 10 (64-bit)

Officejet 8600 shows a offline with no indication why it's offline or what to do about it.

I had unplugged the USB cable, but it is back in now.  I tried turning the printer off and back on again and I tried unplugging it and reconnecting it.  But nothing seems to help.

What should I do?

 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2017 06:41 AM

HP Recommended

I discovered that while plugging in the USB cable in the back of the printer, I used the wrong USB receptacle.

Once I moved the plug to the correct receptacle, the printer immediately came "online" and began working again.

My bad!

View solution in original post

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4 REPLIES 4

‎11-25-2017 01:52 PM

HP Recommended

@Alan1129

 

Solutions document from Troubleshooting > Wireless, Network & Internet > Wireless Connections & Networking:  Printer is Offline (Windows)

 

References and more information / help:

 

Printer Homepage – “Things that are your printer”

Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more

HP Officejet Pro 8600 e-All-in-One Printer series - N911

 

 

Find Your Wireless WEP, WPA, WPA2 Password (Windows)

 

Wireless Troubleshooting

 

Click Video Tutorials > view all > select and view video:

"Automatically Resolving Printing and Scanning Problem with the HP Print and Scan Doctor"

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

 

Dragon-Fur

Was this reply helpful? Yes No

‎11-26-2017 06:41 AM

HP Recommended

I discovered that while plugging in the USB cable in the back of the printer, I used the wrong USB receptacle.

Once I moved the plug to the correct receptacle, the printer immediately came "online" and began working again.

My bad!

Was this reply helpful? Yes No

‎11-26-2017 11:20 AM

HP Recommended

@Alan1129

 

Good to hear that the issue was easily resolved.

 

Happy Printing!

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

Dragon-Fur

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‎07-16-2019 09:02 PM

HP Recommended

The HP 8600 has only one USB port in the rear 

Was this reply helpful? Yes No
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