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‎05-09-2018 09:37 PM

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I still think it's a Dell firmware update issue.

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‎05-10-2018 12:50 PM - edited ‎05-10-2018 12:54 PM

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For the time being I'm not going to jump up and down saying it's solved but!, I just downloaded and installed the most recent BIOS (which was already installed); tried a print and it worked. So for now a small yipee.

Oh yeah it printed using 5Ghz. The 2.4Ghz was giving me half the speed of the 5. So it does in fact print on 5.

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‎05-10-2018 03:27 PM

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I said that.  Your computer can connect at 5G, just not the printer.  Any device in the 5 or 2.4G band can connect to the printer and print on the 2.4G band.

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‎05-10-2018 10:08 PM

HP Recommended
@sabretooth04wrote:

I said that.  Your computer can connect at 5G, just not the printer.  Any device in the 5 or 2.4G band can connect to the printer and print on the 2.4G band.

@sorry I misunderstood and put Windows connecting @ 2.4. Anyways, just did another small print job and no "Off line" notice, so i guess it's solved and Dell was somehow at fault. Thanks again for all your help; much appreciated.

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