Officejet 8715 gives me a printer error on the screen with no error codes

[TopECat]

My printer indicates a printer error on the screen with no error codes noted.  I have followed the numerous suggestions to resolve this issue with no success.  I can turn off the printer then back on and the printer will work for a little while then  the error reappears on the screen for no reason.  I am using Windows 10 - 21H1 Build 19043.1151.  Any suggestions to remedy this problem?

[Kumar0307]

@TopECat, Welcome to the HP Support Community! I’m here to help.

I understand you are getting this error on the printer screen intermittently. Let us try these steps:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

If this does not help, unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.

Update the printer firmware

Click here to download and install the latest printer firmware from your computer.

Click here to know different methods of updating printer firmware.

If the issue persists, I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!