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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
HP Officejet PRO 8100e CM752A
Microsoft Windows 10 (64-bit)

All, I removed the Web Service functionality from my HP Officejet PRO 8100e. Having moved to a new position which can require remote printing, is it possible to re-install / re-add Wed Service functionality (e-print) to my printer? If so, how is it done. I have used the EWS software to no avail?

5 REPLIES 5
HP Recommended

@NigelS1

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

As I understand, you wish to enable web services, 

I'd like to thank you for the detailed description of your concern, as you have ensured I don't have to ask any more questions, that said, 

 

You could refer to this article to enable web services: Click here

 

Let me know how this goes,

Cheers!

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

HP Recommended

Hi, thanks for the replay. I have read through the guidelines and can confirm that this has NOT reset the Web Services on the HP Officejet PRO 8100e. I would be grateful of any more tips and/or advice on the next course4 of action.

 

With best regards,

 

Nigel.

HP Recommended

@NigelS1

Thanks for responding,

 

Here are the steps you could try to reset web services: 

To remove Web Services, complete the following steps:

1. Open the EWS. For more information, see Embedded web server.

2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section.

3. Click Remove Web Services

 

Add Web services:

To remove Web Services, complete the following steps:

1. Open the EWS. For more information, see Embedded web server.

2. Click the Web Services tab, and then click Add Web Services in the Web Services Settings section.

3. Click Remove Web Services

 

You could refer to this article for HP ePrint: Click here

 

Let me know how this goes,

Cheers!

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

HP Recommended

HI, having tried the recommended actions to reenable the Web Services on my OfficeJet PRO 8100e, I am still having trouble reenabling. Running the EWS and clicking on the Web Services tab and clicking the Setup Tab on the left hand side of the screen, I click the Continue Button, Accept the Terms of Use and Enable Web Services tick box and then press next it responds with Web Services not enabled please try again. Pressing the retry button has the same result. Any further ideas?

 

Thanks,

 

Nigel.

HP Recommended

@NigelS1

 

I see that you were interacting with @Flower_Bud. I'd like to help.

 

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

Cheers.

Sandytechy20
I am an HP Employee

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