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‎05-22-2019 09:01 AM

HP Recommended
Product: Officejet Pro 6978

I have a standalone Officejet 6978 that will not detect DOC files from USB, Only Photos. I have updated the firmware and still having the same issue. Any Solutions?

1 person had the same question
1 REPLY 1

‎05-22-2019 10:59 AM

HP Recommended

I afraid not.

Most Officejet printers only support photos printing from a USB Host.

 

Only more advance PCL XL printers (such as the Officejet Pro 8730, HP Laserjet M281 printers) support walk-up USB printing of PDF or Word documents, I afraid your printer cannot perform a such.


Shlomi



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