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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
HP Officejet Pro 8630 e-All-in-One Printer
Microsoft Windows 11

Officejet Pro 8610 is cutting off the bottom of the page when copying. No problems printing. Started recently, no software updates or other changes.

1 REPLY 1
HP Recommended

@Bir7 

 

Welcome to the HP Support Community

 

I understand you are facing copying issue with your HP Officejet Pro 8630 E-All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Part of the original copy might be missing because of power or hardware issues, or incorrect paper and copy size settings.

 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

 

Reset the printer

Reset the printer to recover from printer errors or failures.

  1. If your printer has a rechargeable battery, remove it.
  2. With the printer turned on, disconnect the power cord from the printer.
  3. Unplug the power cord from the power source.
  4. Wait 60 seconds.
  5. Reconnect the power cord to a wall outlet and to the printer.

 NOTE: 

HP recommends plugging the printer directly into a wall outlet.

  1. Turn on the printer to complete the reset.

Check scanner bar functionality

If you have a flatbed scanner, watch the scanner bar while scanning to see if it is working properly.

 

  1. Remove any original documents or photos from the scanner glass.
  2. Lift the scanner lid slightly, and then press the Copy button or icon.
  3. Look at the scanner. The scanner bar should illuminate and travel across the length of the glass.

Change copy size settings

Adjust copy and paper size settings from the printer control panel menu to enlarge or reduce the size of copies.

 NOTE: 

Many printers without a control panel menu display use default copy settings that cannot be changed. To improve print speed or print quality, or change the size of your copies, scan the original, edit settings with HP scanning software, and then print multiple copies of the scanned document or photo.

 

  1. Touch Copy, Copy Document, or Copy Photo on the printer control panel, and then select any available basic settings that apply to your copy job.
  2. Touch Settings or the Gear icon to open the copy job options.
  3. Scroll to access and change the following copy settings.
    • Resize or Size: Change the size of the copy. Options can include a list of presets, custom sizes between 25 and 50 percent of the original size, Fit to Page, and an Actual Size setting to make a borderless copy.
    • Paper Size: Select the plain or photo paper size for your copies, or select Automatic to let the printer detect the paper loaded in the tray.
    • Paper Type: Select the type of plain or photo paper for your copies.
    • Tray Selection: Select the paper input tray with the paper being used for your copies.
  4. Select Save Current Settings or Set as New Defaults to retain the settings for future copy jobs.

 

Please perform these steps and reply to your public post for any further assistance.

 

If this helps, please click here to mark the public post as an accepted solution so that it benefits several others.

Raj2111
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.