• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

This Product is no longer supported by HP as of mid February 2020.

 

Does that mean I need to get another printer?

Will this one continue to work until something breaks or is this a software concern?

 

1 REPLY 1
HP Recommended

@Hasienda 

 

Product introduced in Mid 2016

 

Once deemed "unsupported", he printer is no longer eligible for services provided by HP Technical Support.

 

Driver and Software support for new drivers is suspended except perhaps for critical security fixes, though anything of this  nature is always and only provided at the sole discretion of HP.  My guess is that once "unsupported", all new support (provided by HP) is terminated.

 

The printer website support is still available, including any available software, drivers, and documentation.

 

As long as the printer works and you are happy with it, there is no reason to rush out to replace it.

 

If the printer fails mechanically, that is, if a solution you need cannot be found in the website support or from the Community, it would be time to consider a new printer.

 

Reference and Resources – Places to find help, solve problems, and learn how to use your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8710 All-in-One Printer 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.