Officejet Pro from MAC will only print pdfs

[Carnelia]

All of a sudden my printer will only print pdfs.  It will not print Office documents, .png, .jpg, etc.  I click on "print" and nothing happens.  I am on a mac so the information in a previous question did not apply.  I am not sure whether I need to reinstall firmware or the driver, or do something else.  Please help! 

[Echo_Lake]

@Carnelia

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

This looks like an application-specific issue as the PDF file isprinting fine. The first thing to do in troubleshooting print issues is to make sure you have all of your Apple software updates installed. To do that: click the Apple button at the top left corner and choose Software Update.

Try printing the Document file as an image. Click here to know how. If the issue persists, reinstall the app. 

It's possible that the problem is in your document, so let's try printing from a different document to test that idea.

• Create a new file in the Office program (Word, Excel, PowerPoint etc.) that you're having trouble printing from. To do that click File > New
• Type a few words of random text
• Try to print the document

Hope this helps! Keep me posted for further assistance.
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