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‎04-20-2022 10:31 PM - last edited on ‎04-23-2022 06:51 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer
Operating System: Microsoft Windows 11

I keep getting error B305DFF9 on my officejet pro 9018. Can this be fixed?

1 REPLY 1

‎04-24-2022 11:55 AM

HP Recommended

@ERoche

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

I understand you are receiving a "B305" error on the printer screen. We can perform a factory defaults on the printer to resolve the issue

To restore the printer to the original factory defaults

  • 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
  • 2. Touch Printer Maintenance.
  • 3. Touch Restore.
  • 4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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