Officepro 8600 Error Message: "There is a problem with printer or in system.

[Jake007007]

Officepro 8600 error message "There is a problem with printer or ink system. Try turning printer off, then on. If problem persists contact HP."  Tried suggested fix twice with no success. Unplugged printer twice as well. Still have same message.  No other error codes shown. 

[Max3Aj]

@Jake007007, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand you're seeing the error message:

"There is a problem with the printer or ink system. Try turning printer off, then on. If problem persists contact HP."

You've already tried restarting and unplugging the printer, but the issue persists. Let's go through a few more steps to try and resolve this:

Reset the Printer (Hard Reset)

You’ve already tried this, but let’s ensure it’s done thoroughly:

• Turn the printer on.
• With the printer on, disconnect the power cord from the rear of the printer and from the wall outlet.
• Wait for at least 60 seconds.
• Plug the power cord back into the wall outlet first, then into the printer.
• Turn the printer on if it doesn't power up automatically.

Check Ink Cartridges

• Open the ink cartridge access door.
• Remove and reinsert each cartridge to ensure they are seated properly.
• Check for any leaks, damage, or dried ink on the cartridges or contacts.
• Clean the electrical contacts on the cartridges and inside the printer using a lint-free cloth slightly moistened with distilled water.

Update Printer Firmware

Outdated firmware can sometimes cause ink system errors.

• Visit - Official HP® Support
• Download and install the latest firmware for your printer model.
• Follow the on-screen instructions to update.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support