Only Prints B&W iMAC OS 15

[RowDoc]

Printer will only print B&W iMac OS 15

[A_Gayathri]

Hi @RowDoc,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP ENVY Inspire 7955e All-in-One Printer is only printing in black and white on your iMac running macOS 12.0 Monterey. Here are a few steps you can try to resolve the issue:
 

1. Check the Print Settings:

• Open a document and select File > Print.
• In the print dialogue, click on Show Details (if necessary).
• Look for an option labeled Color or Quality in the expanded print settings.
• Make sure Color is selected and Black and White or Grayscale is unchecked.
• Try printing again.

2. Update Printer Drivers:

• Go to System Preferences > Printers & Scanners.
• Select your printer and click on the “-” (minus) button to remove the printer.
• Restart your Mac.
• Go back to Printers & Scanners and click the "+" button to re-add the printer. Ensure the correct driver is selected (not AirPrint).
• If necessary, you can download the latest drivers from the HP Support site.

3. Check Printer Firmware: Update the firmware on an HP printer

• Check if there is a firmware update available for your HP ENVY Inspire 7955e.
• Open the HP Smart app on your Mac and check for any printer updates.
• Follow the on-screen instructions if an update is available.

4. Check for HP Smart App Settings: HP printer setup (HP Smart app)

• If you’re using the HP Smart app to print, check its settings.
• Ensure that Color Printing is enabled in the app's print options before printing.

5. Reset Printing System (if needed):

• Go to System Preferences > Printers & Scanners.
• Right-click anywhere in the list of printers and select Reset Printing System.
• This will remove all printers from your Mac. After that, re-add the printer by clicking on the "+" button and selecting your printer.

Refer to this document: HP ENVY Inspire 7955e All-in-One Printer User manual

HP ENVY Inspire 7200e, 7900e Printers - Color or black ink not printing, other print quality issues
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.