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‎05-31-2022 07:30 AM - last edited on ‎05-31-2022 07:34 AM by Retired

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Operating System: Android 9.0 Pie

Trying to print from mobile device.  Had no issues in the past.  Now only getting blank pages.

Have connected via my LAN to which the printer is connected.  Have also connected via Direct Connect.

Have tried to print directly from phone as well as through the the HP app, all to no avail.

Cannot get a document to print.  Printer supposedly receiving data, but only shoots out blank pages.

1 REPLY 1

‎06-04-2022 05:56 AM

HP Recommended

@TElder

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Are you able to copy well?

 

Try the steps from here: https://support.hp.com/in-en/document/c04113501

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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