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‎10-30-2019 03:04 AM

HP Recommended
Product: Deskjet 2600
Operating System: Android 9.0 Pie

Hi people, my printer for some reason has started to only print the outline of text, instead of filling the letters in. I have tried a factory reset and tried new ink cartridges. Any help would be great. TIA

11 people had the same question
3 REPLIES 3

‎11-01-2019 02:07 PM

HP Recommended

@Pui8, Welcome to the HP Support Community!

 

Have you tried making a standalone copy and check if the issue persists?

 

Which application are you using to print?

Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

 

Check for any updates available on the android device

 

Use HP Smart app to print from your Android device

Click here to download and know more about the app.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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‎11-12-2019 01:53 AM

HP Recommended

I was using the HP app to print. I put in a new ink cartridge and connected the printer to my laptop by USB. It is now printing with no issues. I have now printed documents from my android mobile and these are now printing correctly too.

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‎11-12-2019 04:26 AM

HP Recommended

That's great! Happy to hear that. If you need further assistance feel free to reach out to us. 

 

Have a great day! 

Asmita
I am an HP Employee

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