-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Only prints red ink

Create an account on the HP Community to personalize your profile and ask a question
10-01-2020 05:28 AM
@Clifflovette, Welcome to the HP Support Community!
Try making a standalone copy in color and check if that prints fine. By this, we can conclude if this is a hardware or a driver issue.
On the printer control panel, touch the Ink Level Indicator icon
. The control panel displays estimated ink levels. Replace any low/empty ink cartridges.
Clean the printhead
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From the printer control panel, open the Setup
menu. -
Open the Printer Maintenance menu.
-
If necessary, open the Tools menu, and then touch Clean Printhead.
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If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.
NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.
Print a Print Quality Diagnostic Page, and then evaluate the results.
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Load plain white paper in the input tray.
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From the printer control panel, open the Setup
menu. -
Open the Reports or Tools menu.
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Touch Print Quality Report. Check for any defects.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee