• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP LaserJet MFP M140we Printer
Microsoft Windows 10 (64-bit)

The orange exclamation mark keeps blinking on my printer and when checked in HP smart, it indicates that an account error is the reason. I have checked on HP smart webpage and HP account for any errors but nothing of the sort. 

I have reinstalled everything and removed the printer from accounts, added again to refresh everything on account but still the same error. Firmware updated as well without benefit.

I have to press resume button and it prints a page stating that there is an error with account and it will soon stop printing if not fixed. After that it is able to print but with every restart the error reappears.

I have tried all the steps and used HP print and scan doctor as well but no use. Need some technical help please. 

Thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.