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‎06-08-2020 04:24 AM

HP Recommended
Product: Deskjet

Hi could anyone help with a problem Iv got with my printer ? It had an orange flashing light, when Iv Googled it it says it’s because the ink isn’t HP but is. So I’m very unsure what to do ? 

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3 REPLIES 3

‎06-11-2020 08:10 AM

HP Recommended

Hi @Jazz2901

Welcome to the HP Support Community.

 

To assist you better, what model HP Deskjet printer are you using?

 

Keep me posted for further assistance.

 

KUMAR0307
I am an HP Employee

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‎06-13-2020 02:56 AM

HP Recommended

Hiya

 

sorry Iv only just seen your replies, 

the printer is HP deskjet 3700


Many Thanks

 

jazmine 

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‎06-13-2020 03:24 AM

HP Recommended

@Jazz2901, thank you for the information. 

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Re-insert the ink cartridges.

 

Kindly refer to this document to resolve any blinking lights issue on the printer.

 

Let me know how it goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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