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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Orange light and printer not printing HP 4100

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01-13-2024 09:31 AM
Hi @GLV51,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If the HP 4100 printer is displaying an orange light and not printing, there could be several reasons for this issue. Here are some steps you can take to troubleshoot and potentially resolve the problem:
Check Toner Cartridge:
- Ensure that the toner cartridge is correctly installed. If it's not seated properly, the printer may not function. Take out the toner cartridge, check for any obstructions, and reinsert it securely.
Check Paper Tray:
- Verify that the paper tray has the correct paper size and type. Sometimes, misaligned paper or incorrect settings can cause printing issues.
Restart the Printer:
- Turn off the printer, unplug it from the power source, wait for a minute, and then plug it back in. Turn the printer back on and check if the issue persists.
Check for Error Messages:
- Check the printer display for any error messages. The display panel may provide information about the issue that can help you diagnose the problem.
Update or Reinstall Drivers:
- Make sure you have the latest drivers for your printer. If necessary, uninstall the existing drivers and reinstall the latest ones from the official HP website. Click here
Check Connectivity:
- Ensure that the printer is properly connected to your computer or network. If it's a network printer, check the network cables and connections.
Inspect Printer Components:
- Examine the printer components for any visible damage or obstructions. Pay attention to rollers, sensors, and any movable parts.
Check for Firmware Updates:
- Check if there are any firmware updates available for your printer. Updating the firmware can sometimes resolve issues. Click Here
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Rachel571
HP Support
Sneha_01- HP support