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macOS 11.0 Big Sur

Why is there an orange solid light on next to the "I" button for my HP Deskjet 2700e?

25 REPLIES 25
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I have just run thorugh the set up and also have a solid orange light next to the "i" button also there is an "!" in the display panel.  can anyone tell me why  nd how to sort it , thanks

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Hi @ LAHz

  

Welcome to the HP Support Community.  

 

Orange light indication waiting for the printer to establish a connection,

 

Request you to follow the below troubleshooting steps from the document fix :-link

 

The Wireless light blinks when the printer is attempting to connect to the wireless router or access point. Wait a few minutes, and then check the light again.

  • If the printer establishes a connection, you can stop troubleshooting.

  • If the Wireless light is still blinking, continue to the next step.

Step 2: Check for issues with the wireless network

The following factors can cause the printer to lose its wireless connection:

The following factors can cause the printer to lose the wireless connection:

  • The network connection is no longer active, or has low signal strength.

  • The printer goes into sleep mode or standby mode.

  • The printer is either too far away from the wireless router, or too close to it. The recommended distance between the printer and the router is 1.0 meter to 1.5 meters (3 ft to 5 ft).

  • A firewall prevents the printer from accessing the computer and wireless network.

  • A nearby device that emits radio signals (such as a microwave or cordless telephone) might interfere with the wireless connection.

  • A virtual private network (VPN) prevents the printer from accessing the computer and wireless network.

If you corrected any of the items in the list and enabled the printer to establish a connection, you do not need to continue troubleshooting.

Step 3: Connect the printer to your network

For more information about connecting the printer to the wireless network by installing the printer software, see Setting Up the Printer Software for a Wireless Network

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

  

Have a great day!  

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This is NOT for the the wifi wireless router or access point - As I stated before, the light is next to the "I" button. See attached

 2700 E Printer.jpg

picture.  This is a steady ORANGE light and my printer is working fine, but I would like to know why this is showing up.

Thank you.

 

 

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I have the same problem.  Printer is working fine and is connected to wireless. Note also, there is an exclamation mark in the display, which I assume is related.

HP Recommended

I also have the same problem. Printer is connected to WiFi and works perfectly. 

HP Recommended

Do you have a solution for the orange light being on when the printer is set up, connected to wi-fi, and working perfectly? It's been on since the day I set up the printer.

 

HP Recommended

@CDL7,

 

Let me know if you need any other assistance and I'd be happy to help 🙂 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

 

HP Recommended

Me too! So annoying. Every time I power off and on it clears. Then does it again 

HP Recommended

What happens if you press the I button?

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