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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Override Setup Cartridges for a HP OfficeJet 5255

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05-07-2019 06:35 PM
Just purchased a HP OfficeJet 5255 floor display. It did not come with Setup Cartridges. How do I over ride this so I can use the printer?
05-08-2019 10:52 AM
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink cartridge. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
12-20-2019 02:20 PM
Welcome to HP support community.
I am sending you a private message with the steps to reset the printer, then you can use regular cartridges. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
I hope that helps.
Cheers.
Sandytechy20
I am an HP Employee