P1102w won't print "printer in error state"

[kab9779]

My printer had been saying toner is low for a while then it stopped printing saying error state. I got new toner and it still won't print. Help!

Thanks

[Riddle_Decipher]

@kab9779

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

As I understand the HP LaserJet Pro P1102w isn't printing due to the message 0 "printer in error state",

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Are there any blinking lights on the device and do you have any error codes?

Have you attempted to upgrade the printer firmware to resolve the issue?

While you respond to that, here's what you need to do:

Please make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Perform a Hard reset on the printer.

* With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

* Remove USB cable, if present.

* Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

* Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

* Turn on the printer and wait till warm-up period finishes and the printer is idle.

* Now try to print a test page and check if it works.

You may also identify what the error and the blinking lights (if any) represent by using this article and troubleshooting accordingly:

Click here for details.

If the issue persists, Click here to download and upgrade the firmware of the printer, if you haven't done it yet.

I would also recommend you to download and run the HP Print and Scan Doctor. T
his tool can diagnose and fix many printing and printer software related issues.
Please use this link to help you with that information: Click here for instructions.

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!