cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Najna
New member
2 1 0 0
Message 1 of 3
80
Flag Post

PAper is Getting jammed as it feeds into the tray

‎09-22-2020 08:59 AM

HP Recommended
Product: 6578
Operating System: Microsoft Windows 10 (32-bit)

paper gets jammed inside, even if I take out the tray at the back and clear the paper, the next sheet jams in exactly the same place. There is no obstruction or dirt anywhere. It is a new printer. 

Reply
2 REPLIES 2
Highlighted
Najna
Author
New member
2 1 0 0
Message 2 of 3
Flag Post

‎09-22-2020 09:01 AM

HP Recommended

Product is 6930

Reply
0 Kudos
Highlighted
TEJ1602
HP Support Agent
HP Support Agent
15,201 15,179 1,188 1,173
Message 3 of 3
Flag Post

‎09-24-2020 03:52 PM

HP Recommended

@Najna, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation