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‎09-09-2020 03:59 PM

HP Recommended
Product: MFP 178nw
Operating System: Other

This is fairly similar the the above, but I have more information and debugging skill.  I just bought the MFP 178nw colour Laser Printer.  It was real pain to get set up as I generally don't run windows  the HP mart app would not connect using wifi direct, the printer does not use HPLIP driver so I could not connect it via usb to configure wireless, the wired connection was all that worked.   So now I have downloaded the new uhld? drivers, and the printer is connected by USB and on the network.  I was unable to get the hp smart app to print more than a page.  I tried my Linux desktop via usb, the print either fail or stall, I had one successful print, after 15 min I went to the printer embedded web server and the print kicked out.   With all these issue I went and got a win 10 Virtual Machine, redirected the usb and downloaded all the windows software. I forced a firmware update, although I don't think the version changed as the SPL version is the same.  The Windows software printed five pages immediately.  Went back to Linux and the HP smart app on my Samsung S20 andiod 10 phone, and had the same issues as before.  I ran the windows HP print and scan fix software but it does not detect any errors, and worse looks like it is counting all the error pages printed as printed pages, but not storing the decoder errors. Are their any  tricks here Or should I just return this as broken, kinda worried it is just bad design.

3 people had the same question
1 REPLY 1

‎09-09-2020 05:17 PM

HP Recommended

I hate when I might be answering my own  question, more fiddling, seems to point to possibility that having both wired network and USB was preventing network printing form working.

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