PDF labels won't print n an Office Jet 4650. Regular PDF pages will.

[Sandra_D]

Postal mailing labels will not print.  Regular PDF pages do.  I have uninstalled and reinstalled the full feature software but problem persists

[The_Fossette]

@Sandra_D

Welcome to the HP forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I understand that you are unable to print labels on you Officejet 4650. I would love you assist you in this regard.

To print address and return labels instead of printing directly on your envelopes, use pre-formatted templates or mailings tools in word processing software or from your label vendor.

• Microsoft Word Mailings tools: Open Word, click Mailings, then click Labels to set up the print job.

• Microsoft Word pre-formatted templates: Open Word, click File, click New, then search for a label template for the type of labels you are printing.

• Label vendor templates: Label companies such as Avery (in English) provide online tools and templates to print their labels. Check the label company's website for information and options.

For more details Click here

Let me know how it goes.

Take care. Have a great day!

[Sandra_D]

I am not printing Avery Labels, but postage for Priority Mail from the postoffice.  I wasn't clear.  The label comes out with all the printing streaked.    I have an image for you. a copy if you want.

[The_Fossette]

@Sandra_D

Thanks for the reply. 

I understand that you are still unable to print the labels. Don't worry I will help you in this regard.

Please let me know the software you are using to print labels. In case if you are not using any software you can try printing using MS word. 

Find the steps below to print labels using MS word.

STEP 1
Open up Microsoft Word, click on "Tools" and then "Letters and Mailings." Choose "Envelopes and Labels" from the menu, then click the "Labels" tab.
STEP 2
Change the type of label by clicking on the "Label" panel in the lower right-hand portion of the window. A new window will open up with a list of labels you can choose. Choose the appropriate label number and click "OK."
STEP 3
Place the labels in the printer, then type the text into the box at the top left-hand corner of the window then click "Print." Your labels will now be sent to the printer.

Please click on the below click for more details.

http://hp.care/2eGg7ko

Let me know how it goes.

Cheers!

[Sandra_D]

Post Office sends labels as PDF which I have to down load to print.  Print out as above.

[The_Fossette]

@Sandra_D

Thanks for the reply. 

I found a thread from adobe which discusses the same issue. Please try these steps.

https://forums.adobe.com/thread/1117616

Let me know how it goes.

Cheers!

[Sandra_D]

I finally found a solution.  Very basic but frustrating not to think of it sooner.   I was using a store  brand for printing the labels.  I changed to "Avery" and the problem is solved.  The first labels were shinier and this caused the printing to smear.  The Avery are thicker,  not shiny, and working.  Thanks

[The_Fossette · Accepted solution]

@Sandra_D

Thanks for the reply.

I am glad that the printer is working fine.

If any other questions arise, please feel free to write back to me.

Take care. Cheers!