PDFs print blurry, but text is fine

[AHentze]

I have recently started having a problem with my printer. When printing, any pdf (or text copied from a pdf) is printed with a grey shadow behind it. All other text is clear. All test pages print perfectly. 

I have tried removing and reinstalling the device, both with the hp driver, and the windows driver.

I have tried using brand new printer cartridges.

I followed all the steps from this similar post, to no avail.

The pdfs are high resolution - this is not a problem of pixilation. PDFs that used to print fine are now shadowed. 

I'm including two images. One is from a Word file. You can see the first paragraph is clear. The second paragraph was copied from a pdf, and is blurry. This page used to print clear. 

The second image is a straight pdf, complete with shadow. This image used to print clear.

Any help would be greatly appreciated, as I hate to replace this otherwise very reliable printer.

Thanks in Advance,

Angie

 

[Echo_Lake]

@AHentze

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

Root level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP DeskJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here.

• If the issue still continues, install using Using the Windows Built-in Print Driver: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[AHentze]

Thank you, but I tried both of those steps before posting. They did not work. Do you have any other advice?

[Echo_Lake]

@AHentze

Thank you for posting back. 

this looks like an app-specific issue with Adobe reader try to print as an image or update and reinstall the app.

Keep me posted for further assistance.