PLUS DE NOIR SUR IMPRIMANTE 5525

[HALF59]

BONJOUR, j'ai une imprimante photosmart série 5525 [Personal Information Removed] les impressions noires ne sont plus, j'ai nettoyé la tête avec un produit acheté dans un magasin d'informatique, soufflet avec une bombe à air dans les orifices des buses, j'ai soulevé le problème qui n'est pas réglé ,
J'ai remarqué que le défaut récurrent est observé avec la série photosmart hp beaucoup ont les mêmes problèmes pouvez-vous m'aider à résoudre ce défaut merci cordialement

[RodrigoB]

Hi HALF59

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

[HALF59]

MORE BLACK ON 5525 PRINTER
09-20-2020 10:02 AM - last edited on 09-20-2020 01:32 PM by RodrigoB

Product: ExamplPHOTOSMART 5525e: Pavilion 6530
Operating System: Microsoft Windows 10 (64-Bit)
HELLO, I have a photosmart 5525 series printer [Personal Information Removed] the black prints are no longer,
I cleaned the head with a product bought in a computer store, bellows with an air bomb in the orifices of the nozzles, I raised the problem which is not resolved,
I have noticed that the recurring fault is observed with the hp photosmart series many have the same issues can-
you help me to solve this fault thank you cordially

[sandytechy20]

@HALF59

Welcome to the HP support community.

Make sure the ink cartridges are properly vented and correctly seated

1. Press the Power button to turn on the printer, if it is not already turned on.

2. Open the ink cartridge access door. The carriage moves to the access area.

   

3. Press the tab on the front of the ink cartridge inward to release it, and then pull up on the ink cartridge to remove it from the slot.

   

4. Examine the vent area on each ink cartridge, above the HP logo on the top of the ink cartridge.

   

5. If the ink cartridge still has the orange pull-tab attached, pull to remove it.

   

6. If the vent is clogged, use a straight pin to gently remove excess adhesive from the vent.

7. 1. 

      Clogged vent

   2. With a straight pin, gently remove excess adhesive from the vent

   3. Unclogged vent

8. Slide the ink cartridge into its slot, and then press down on the ink cartridge until it snaps into place.

   NOTE: 

   Make sure that each ink cartridge is installed in the correct slot. Match the shape of the icon and the color of the ink cartridge with the slot that has the same shaped icon and color.

   

9. Repeat these steps to inspect the vents on each of the ink cartridges.

10. Make sure that each ink cartridge is firmly in place in its slot. Run your finger along the top of the ink cartridges to feel for any that are protruding, and if any are, press down firmly until each ink cartridge snaps into place.

11. Close the ink cartridge access door.

12. Try the print job again.

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.