PRINT HEAD ERROR

[tsi17]

I BOUGHT THE PRINTER HP OFFICE JET PRO 8710 ALL IN ONE ON 12 OCTOBER  2017 THEN AFTER USING A WEEK I STARTED GETTING ERROR MESSAGE 

PRINTHEAD MISSING OR NOT FOUND . I CHECKED THR INK SUPPLIES ARE FINE . NOW I AM NOT BEING ABLE TO PRINT . WHAT SHOULD I DO ?

[Copier-Pro · Accepted solution]

It sounds to me that this machine is still under warranty.I would suggest you to contact HP for i warranty repair or replacement,

Hope this will help.

[MacTheSteve]

My printhead went "Missing" with the error codes as well. Tried all the HP recommended & online tactics but realize that I had the same issue on two previous printers that I'd used for the same amount of time.

This isn't clogged printheads or a random failure, this is built-in obsolescence. It was most likely supposed to fail. HP, Canon, Dell, Epson - they are all designed to make money on the toner/ink cartridge replacements & don't design the hardware to last. Fortunately for me, I buy printers at Costco. So every two years,  with Costco's excellent return policy, I return mine for full value, & purchase a new one. So I did this, for the third time, and was able to use my same ink cartridges because I got another HP printer. "Take it back" is a sad solution for what should be a dependable machine from a reputable company. But this is the only solution I've found for the last 3 printers!