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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- PRINTER ERROR JO 252

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1 REPLY 1
04-02-2024 06:46 AM
Hi @MAHENDRA25 ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are getting an error code "252" on an HP LaserJet printer typically indicates a paper jam or sensor issue.
Here's what you can do to resolve it:
- Check for Paper Jams: Open the printer's access doors and carefully inspect the paper path for any obstructions. Remove any jammed paper you find.
- Clear Paper Path: Ensure that there is no torn paper left in the printer. Even small shreds of paper can cause issues.
- Reset Printer: Turn off the printer, wait for a few minutes, and then turn it back on. Sometimes, a simple reset can clear the error.
- Check Sensors: Look for any sensors within the paper path and make sure they are not blocked or obstructed. Gently clean the sensors with a dry, lint-free cloth.
- Check Paper Tray Settings: Make sure the paper tray is loaded correctly and that the paper guides are adjusted properly to fit the size of the paper.
- Inspect Fuser Assembly: If the printer still displays the error after checking for jams and sensors, there may be an issue with the fuser assembly.
I hope this helps.
Take care and have a good day.
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A_Gayathri
HP Support Community Administrator.
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