• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HPEnvy laptop
Microsoft Windows 10 (64-bit)

Just bought an HP Office jet 8024 wireless printer and have a simple problem that I cannot seem to overcome - What am I not doing?

I want to  print  custom sized photo onto  standard size Photo paper.

 

I use 6" x 4" , 7" x 5" photo paper and also have some  A4 size.

 

 I want to print 8" x 6" photos onto A4 paper but HP Smart seems not capable of allowing custom sized items to be called for

What am I missing - Never had this problem in the past? 

3 REPLIES 3
HP Recommended

Have checked all the properties.

There is no way to custom size your photos unlike other print programmes I have used in the past it only has a few sizes to choose from. I am trying to get 8" x 6" photos (20cm x 15cm) - what settings would you use to make custom sized prints?

HP Recommended

You mentioned you would be using alternative software . Which software do you recommend to use if HP Smart can't give me the option I need.

Many thanks

HP Recommended

@legtrailer 

 

Hello, 

 

Please advise, the user that is responding to you is a spammer. 

 

Be alert for scammers posting fake support phone numbers on the community.

 

If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

 

The user has been removed. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.