-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- PROBLEM WITH OFFICEJET 5610 All-in-one

Create an account on the HP Community to personalize your profile and ask a question
08-03-2016 12:21 PM
I have used an HP 5610 All-in-One since 2008.
Few days ago the printer stopped working and gave me “Error: 0xd05d010d Reset power”, the lights of buttons “ON”, “COPY”, “FAX”, “SCAN”, and the “QUESTION MARK” on the front panel were on.
I tried every given proposal from other users e.g. remove cartridges, reset the printer with #3 or #6 or #9, removing usb and electricity cables……. but no result.
Finally I am in front of a printer refusing to work for me, with all the aforementioned indications, plus a continuous “beep” and the cartridges removed.
Is there any other option/proposal to be tested?
Tanks in advance for your help;
Solved! Go to Solution.
Accepted Solutions
08-04-2016 06:17 AM
Hi @pankal,
Welcome to the HP Forums!
I understand that you are getting the Error: 0xd05d010d Reset power, with your HP Officejet 5610 printer. I am happy to look into this for you!
Please make sure the steps in this guide, '0xc19a0005' or Similar Error Displays have been completed.
If this does not resolve the issue the printer will need to be serviced/or replaced. Please contact HP phone support for hardwareoptions. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.
Hope this helps! 🙂
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
08-04-2016 06:17 AM
Hi @pankal,
Welcome to the HP Forums!
I understand that you are getting the Error: 0xd05d010d Reset power, with your HP Officejet 5610 printer. I am happy to look into this for you!
Please make sure the steps in this guide, '0xc19a0005' or Similar Error Displays have been completed.
If this does not resolve the issue the printer will need to be serviced/or replaced. Please contact HP phone support for hardwareoptions. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.
Hope this helps! 🙂
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!