• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet 2734e All-in-One Printer

Hello, I’m having an issue with my printer. Whenever I try to print a document, the content gets cut off on the edges of the paper. I’ve already checked the [paper size : Letter ] and [margin settings], and they seem to be correct. I also tried printing in both A4 then Letter size, but the problem still persists.

Could you please help me resolve this issue?

Thank you,

ssdasdasd.jpg

 

1 REPLY 1
HP Recommended

@Joy946 

 

Welcome to the HP Community --

 

=====================================

Printer - Margins

 

-----------------------------------------------------------------------------

Important

 

DeskJet printers do not support Borderless

and

DeskJet printers require a larger margin along the bottom edge of the paper

 

These limitations impact how content is printed on paper.

 

This DeskJet printer requires a larger margin along the bottom edge (1/2 inch).

 

 

Borderless PrintingNo
Print Margin Bottom (A4)12.7 mm
Print Margin Left (A4)3 mm
Print Margin Right (A4)3 mm
Print Margin Top (A4)3 mm

 

There is no software, firmware, or alignment that changes the larger margin requirement.

 

The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge. 

 

This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.

 

 

Create your original document with 12.7mm ( 1/2 inch ) margins.

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

What to do?

 

One of the possible reasons for the partial print relates to the margins supported by the printer model / type.

 

Documents  - A general rule: 

Make sure all original document content is contained within 12.7 mm margins, including all text and images, headers, footers, and page information.

 

Reminders

  • The printer lacks a Borderless option.
  • The printer requires a larger margin along the bottom edge.  Rotating the content merely moves the larger margin to the side or even the top.
  • Depending on the content type, the app or software used and other settings, there is no setting to force the content to fit evenly on the paper (matching margins all around).

 

What else?

As best as can be done -

Make sure the content is fitted to the paper on which it will be printed.

 

 

NOTES

To date, HP Smart - Mobile - lacks a "Print to Scale" option to print content at exact sizes or at some percentage of 100 %

 

HP Smart - Windows - Simple Photo Print - includes two methods:  Crop / Shrink to Fit -- When the content is meant to fill the space on the paper, either nor neither of these options might work well enough to produce the results needed.

 

HP Smart - Windows and Microsoft Photos work similarly to print photos / images

 

Adobe Reader (Windows) can easily be made to print a PDF document as "Shrink to Fit".

 

 

=============================================

HP Smart - Mobile - Print Documents (PDF) includes a Transform / Resize option Fit the content to the paper.

 

HP_Smart_Mobile_PDF_Print_Transform_17HP_Smart_Mobile_PDF_Print_Transform_17

 

==================================================

 

HP Smart - Mobile - Print Photos includes a "Fit" setting to help force the content on the page onto the paper.

 

HP_Smart_Mobile_iOS_Photo_Print_Options_Color_7HP_Smart_Mobile_iOS_Photo_Print_Options_Color_7

 

==================================================

 

Example - Adobe Reader - Windows - Main Menu / Print Options

PDF_Reader_Main_Menu_Border_7PDF_Reader_Main_Menu_Border_7

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2734e All-in-One Printer

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.