Paper Jam

[Vignesh051]

Its not working pls arrange a Service engineer

[zoey7886]

@Vignesh051, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding paper jam issues! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Before arranging a service engineer, let’s try a few troubleshooting steps that might resolve the issue quickly.

Try These Steps:

Power Off & Inspect: Turn off the printer and unplug it for safety. Open the paper tray and output area to check for any jammed paper.

Gently Remove Paper: If you find any stuck paper, pull it out slowly in the direction of the paper path. Avoid tearing it.

Check Rollers: If the paper is stuck deep inside, check the rollers for any debris or damage. Wipe them with a lint-free cloth if needed.

Reset the Printer: Plug it back in, turn it on, and try printing again.

A Few Questions to Pinpoint the Issue:

Is the paper jamming in a specific spot, like the input tray or inside the printer?

Are you using the recommended paper type and size for your printer model?

Have you recently replaced or adjusted any parts like the paper tray or rollers?

Also, which HP Unit are you using?

Let me know what you find! If the issue persists, I’ll guide you on the next steps, including arranging a service if needed.

Looking forward to your update!  

Take care, and have an amazing day!  

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Regards,