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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Paper in Main Tray

Create an account on the HP Community to personalize your profile and ask a question
01-06-2017 07:28 PM
Despite all my attempts at troubleshooting and having clean, almost full tray of paper I still get the message to "Load paper into Main Tray". And yes, I am going nuts trying to get anything to print!
Solved! Go to Solution.
Accepted Solutions
01-07-2017 03:05 PM
Greetings!!@patty010860
Welcome to HP Forums, this is a great place to get support, find answers and tips.Thank you for posting your query.I read your post I see that you've paper pick issue on your printer.I'll be more than glad to help you out.
Here's a related post that seems to have helped others: Click here
If not, I recommend you to contact phone support for available service options.Use the link below to get in touch with them.
Technical support link: www.hp.com/contacthp
Please complete the steps and let me know the outcome.
I'll be eagerly waiting to assist you with same, cheers:)
Have a nice day.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
Sizzlingsum_13
I am an HP Employee
01-07-2017 03:05 PM
Greetings!!@patty010860
Welcome to HP Forums, this is a great place to get support, find answers and tips.Thank you for posting your query.I read your post I see that you've paper pick issue on your printer.I'll be more than glad to help you out.
Here's a related post that seems to have helped others: Click here
If not, I recommend you to contact phone support for available service options.Use the link below to get in touch with them.
Technical support link: www.hp.com/contacthp
Please complete the steps and let me know the outcome.
I'll be eagerly waiting to assist you with same, cheers:)
Have a nice day.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
Sizzlingsum_13
I am an HP Employee
01-08-2017 11:07 AM
I thank you for the reply.
Glad that the issue got fixed. You can reach out to HP forum for any issues on your HP products.
Cheers, Have a nice day.
Sizzlingsum_13
I am an HP Employee