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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-11-2019 05:27 PM

HP Recommended
Product: HP Photosmart C5280 all-in-one

I have an HP Photosmart all-in-one C5280 printer. I keep getting an error message when there is no paper jam. There never was a paper jam. I've taken off the back panel and there is no paper jammed in the printer. I've taken out the ink cartridges and re-installed them. None of these actions have worked and I"m' still getting a paper jam error message. I downloaded and re-installed the driver. Please help!

1 REPLY 1

‎11-14-2019 07:50 AM

HP Recommended

@brittm

 

Welcome to HP support community.

 

If you have done all the steps mentioned in this HP document :- Click here

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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