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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Hp deskjet 6988 says paper jam but there is no paper jam.does anyone know if this pribter has a reset button? 

1 REPLY 1
HP Recommended

Dear Customer,

Welcome and Thank You for posting your query on HP Support Community.

I'd be happy to help you :generic:

 

I suggest that you follow steps from this document:

Paper Jam

 

Let me know if this works.

 

 Thank You,

SPTheGeek

I am an HP employee
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