Paper misfeed HP Deskjet 2620

[BECCYC]

My printer has decided to stop feeding paper, I have tried the turn off and turn on solution, however, now it try to feed a bunch of paper. 

Please can you advise on how I can get to the rollers on this machine to clean try the clean.

Many thanks

[Dragon-Fur]

@BECCYC 

Welcome to the HP Community --

Assuming the mechanics are still in good condition, a good cleaning might help.

The document includes instructions to clean and reset the printer:

HP DeskJet 2600 Printers - 'Out of Paper' Displays, Printer Does Not Pick Up Paper

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Less frequently the problem, it is nonetheless worth checking the paper.

Paper too dry / too damp / not flat / damaged / incorrectly stored / “old”

HP Printers - How to Store and Handle Paper to Avoid Paper Jams

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Make sure the paper size / type in the printer match the paper size / type set for the current job.

If the printer is on the network, use the Embedded Web Server (EWS) to check / adjust paper size and type - Tray and Paper

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

Tray and Paper – Paper Size / Paper Type / Paper Weight

Reminder

HP Smart Mobile requires that paper size / type is adjusted before the content is opened to be printed.

Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.

EWS provides access and control to check / adjust Tray and Paper Settings.

Note

Depending on the printer model, the Printer Control Panel might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.

Retain_Printing_Preferences_19

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References / Resources

Category Troubleshooting > Topic Printing > Sub-Topic Jams

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HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP DeskJet 2620 All-in-One Printer  

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