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HP Recommended
OfficeJet Pro 8028
Microsoft Windows 10 (64-bit)

I'm a card maker and I use my printer to print the inside of my cards.  Usually I use a 4 x 6 sheet of thin cardstock and tell the printer I'm using 4x6 thick paper.  Today, I'm trying to print on a 4.25 x 11" piece of thick paper.  I'm able to select this size in the printer properties (showing HP OfficeJet Pro 8020 series) but when I tell the document to print, the printer just sits there with the little blue circle rotating on the screen.  There is no place to choose a "custom size" of paper on the printer.  Is it even possible to do this?

1 REPLY 1
HP Recommended

@Cherub38 

 

Create a custom paper size form for your paper.

 

 Creating Custom Paper Sizes

 

 

When you load your paper in the tray, tell the Printer Control Panel about the (new) paper.

User Guide > Page 34

 

Check / Adjust / Retain the Paper at the Printer Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control Panel,

Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

 

Set the Preferences - Windows

 

  1. The following assumes the Full Feature Software has been installed.
  2. Check / enable the printer as the “Default Printer”
  3. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Set as Default

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Printing Shortcuts > Click / Highlight preferred shortcut > Click Apply > Click OK to exit

 

If the printer software supports the feature, change the settings as desired, then use “Save as” to create a Custom Shortcut.

 

OR

Windows key + S (search for) Printers and Scanners

Left-Click on (your) Printer > Manage >

Printing Preferences

Select a shortcut and / or set “preferred settings” for paper, source (tray), other settings

Optional (if / as supported on the printer): Save As > enter a name for your custom shortcut

Click OK to save the preferences

 

 

Dragon Document – Collection of Help, suggestions, and examples:

Printing Labels_Business-Cards_Cards

Print Labels, Business Cards, Cards, Booklet, Create Template/Table

Topics / Subjects, various, including:

  • Preparation
  • Labels, Cards, and Business Cards
    • Office Word
    • HP Photo Creations and Avery Templates
    • Avery Design and Print (through Windows 10.x) and Mac
      • Print from PDF feature
    • Avery Wizard for Word (through Windows 8.x)
  • Printing and Printing Preferences – Notes
  • Print Booklet
    • Foxit Reader - Booklet
    • Adobe Reader - Booklet
  • Print on Inside of Greeting Card - Test
  • Additional Help (Documents and Notes)

 

 

 

Reference and Resources – Places to find help, solve problems, and learn how to use your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8028 All-in-One Printer

 

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Dragon-Fur

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