Paper tray sticks HP Officejet Pro 9010 series

[WendiLau]

The paper tray on my printer is stubborn. I have to fight with it to open when it runs out of paper mid-job. It sucks. It is the only thing wrong with the printer. I can squeeze the blue tab to close it, but I can't access it when the tray is already closed.

[sandytechy20]

@WendiLau

Welcome to the HP support community.

This could be an issue with rollers also:

Clean the paper tray rollers under the printer

1. Carefully lift the printer and set it on its side.

2. While supporting the printer with one hand, pull the paper tray or trays to expose the paper rollers underneath the printer.

   

3. Lightly dampen a lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.

4. Clean the rollers with the damp cloth.

5. Allow the rollers to dry completely (approximately 10 minutes).

6. Close the paper tray or trays, and then set the printer upright.

Refer this HP document for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.