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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Paper tray sticks HP Officejet Pro 9010 series

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07-22-2020 04:55 AM
The paper tray on my printer is stubborn. I have to fight with it to open when it runs out of paper mid-job. It sucks. It is the only thing wrong with the printer. I can squeeze the blue tab to close it, but I can't access it when the tray is already closed.
07-24-2020 08:42 PM
Welcome to the HP support community.
This could be an issue with rollers also:
Clean the paper tray rollers under the printer
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Carefully lift the printer and set it on its side.
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While supporting the printer with one hand, pull the paper tray or trays to expose the paper rollers underneath the printer.
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Lightly dampen a lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.
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Clean the rollers with the damp cloth.
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Allow the rollers to dry completely (approximately 10 minutes).
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Close the paper tray or trays, and then set the printer upright.
Refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee