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‎08-10-2021 08:34 AM

HP Recommended
Product: HP Neverstop Laser MFP 1202W

My printer won't feed paper, even after cleaning the roller as described in all the technical materials.  I have 11 days left in my warranty.   How do I contact customer service to get the warranty issue resolved?  Continuous loop and no way to contact anyone.  No phone numbers to customer service.  No chat boxes, No nothing.  Left to go to the community at large to solve this problem (not that I don't appreciate a good community)?  Really?

 

Category:
1 person had the same question
1 REPLY 1

‎08-11-2021 12:12 PM

HP Recommended

@MCSTORES

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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