• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-24-2025 01:51 PM

HP Recommended

Can someone help me please with my office? Jet 3830. The screen keeps saying paper jam. But there's no paper jammed anywhere in the printer.

2 REPLIES 2

‎04-24-2025 08:18 PM

HP Recommended

Hi ShawnR08

 

Please try the steps in the following guide to try to fix your problem:

 

HP OfficeJet 3830, DeskJet 3830 Printers - Paper Jam Error 

 

I hope the above is helpful!

Welcome to the Community, I am a volunteer
Was this reply helpful? Click the “ Yes” Click the don´t forget to Click the “ Accept as a solution”
Was this reply helpful? Yes No

‎04-30-2025 02:20 AM - edited ‎04-30-2025 02:23 AM

HP Recommended

delete

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.