Photo printing problem

[Heck4]

Ever since the most recent 2021 Windows 10 update, my  HP Photosmart photos on photo paper print blank down the center.

My printer is an HP Photosmart C5280 All-in-One.

[KrazyToad]

@Heck4

Welcome to HP Support Community

I would like to help

Please uninstall the printer driver from root level and download the full feature software

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’

6.) Open up the run command with the “Windows key + R” key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the “Drivers” tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the computer and download the full feature software Link: https://ftp.hp.com/pub/softlib/software12/COL30099/mp-110027-2/PS_AIO_02_NonNet_Full_Win_WW_140_408-... and follow the onscreen instructions

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Heck4]

Thank you, KrazyToad.  I haven't tried your recommendations yet but have printed them to follow when I get the courage to uninstall my beloved HP Photosmart printer.  Every time Microsoft does an update, something is damaged.  I wish they would knock it off.

[KrazyToad]

Drop us a message if you need further assistance

Thank you

[Heck4]

It's so weird, KrazyToad.  I had held off uninstalling my HP Photosmart C5280 All-in-One, and tried one more time to print a photo via the photographic paper slot.  I hadn't tried since the last Microsoft update screwed it up.  Turns out that was temporary.  Strangely enough, it fixed itself. My photo printed just fine, no blank spot down the center.  I don't get it, but I'm happy to have things back the way they were. Thank you for for your responses to my pleas for help.

[KrazyToad · Accepted solution]

I'm glad you got this sorted out. Must have been an issue with an Update which got resolved

Drop us a message anytime you need help