• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-04-2017 11:18 AM

HP Recommended
Product: HP Photosmart 7520 all in one

From iphone, cant get printer to print to main tray even though preferences are set for main tray on printer.

Printer wants to print from photo tray.  And yes its a photo I'm going to print but dont want to print from photo tray.

 

I tried unplugging and plugging.  Changing setting preferences.  Printed printer status sheet.  It did print ok  from main tray.

 

I can print from computer to printer using main tray.  But only iphone is giving me issues to printer.

 

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-04-2017 01:49 PM

HP Recommended

Hi,

May you print from the Photos app using AirPrint?

 

If so, Airprint ony support printing from the Photo tray from the Photos app.

 

You may install and use the HP ePrint app instead, while printing press Edit, select Paper and select the main tray among the proper size:

http://support.hp.com/rs-en/document/c01923321

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-04-2017 01:49 PM

HP Recommended

Hi,

May you print from the Photos app using AirPrint?

 

If so, Airprint ony support printing from the Photo tray from the Photos app.

 

You may install and use the HP ePrint app instead, while printing press Edit, select Paper and select the main tray among the proper size:

http://support.hp.com/rs-en/document/c01923321

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.