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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Photos print with green tint

Create an account on the HP Community to personalize your profile and ask a question
04-23-2019 09:35 AM
Welcome to the HP Support Community!
- Are you trying to print from a memory card or a digital camera?
This could be a hardware issue with the printhead of the printer if you have already replaced the ink cartridge and the issue persists. Let us try these steps:
Step 1: Clean the print cartridge automatically
- Press the Menu button on the printer control panel.
- Press Left/Right arrow button to highlight Tools, and then press Print.
- Press Left/Right arrow button to highlight Clean Print Cartridge, and then press Print.
- Follow the prompts on the printer screen.
Step 2: Try to print a test page and check the print quality
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Ensure that the memory card has been removed from the memory card slot.
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Make sure the printer is turned on.
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Load paper in the input tray. Use plain paper or index cards to conserve photo paper.
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Press the Left/Right arrow button to open the printer menu.
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Press the Left/Right arrow button to highlight Tools. Press the OK button.
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Press the Left/Right arrow button to highlight Print Test Page. Press the OK button.
Let me know how this goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee