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HP Recommended
photosmart 2610
Microsoft Windows 10 (64-bit)

I recently had to reinstall my HP Photosmart 2610 All in one.

 

I retrieved the software from www.hp.com.au and installed it.   At the end of the installation I set up and printed a sample page on the printer.

 

When I went to settings it showed that a Photosmart 2610 printer was connected to the PC>

 

However, when I try to print anything I am taken to the "Send a Fax " page and the document will not print out.

 

HELP !!!!!!!   hehehe

 

Phil

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try reinstalling the software, use this link to dnload the full feature driver & software.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

4 REPLIES 4
HP Recommended

Hi, set the printer as the default printer in Devices and Printers.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

8Lives,

 

Thanks for the tip but the printer doesn't show up in Devices and Printers although if I go to Device Drivers the printer is shown as being installed.

 

Filross

 

HP Recommended

Try reinstalling the software, use this link to dnload the full feature driver & software.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

Thanks 8Lives.

 

Had done that several times before your advice.  Did it once more today but still the same.  

 

I have a new printer sitting on my couch that needs cartridges so I guess I will wait until they arrive b4 doing much more with the old printer.

 

Thanks again for your assistance

 

Filross

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