Photosmart 5510 prints a blank page

[allenam]

Did all the trouble shooting provided by HP,  Print and Scan Doctor, everything appears to be good. Black cartridge is good. When you print a page, it sounds like it is printing normal excet the page is blank

[Jeet_singh]

@allenam,

Thank you for joining the HP Forums! 

I understand when you print from your printer the printer is printing blank pages.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Does the issue persist when you make a copy from your printer?

Have you tried printing using a different application?

As you mentioned when you print from your printer it is printing blank pages.

Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.

If the copy works fine on your printer try to uninstall the printer software from root level and install the full feature printer software on your PC.

Try the steps recommended below.

• Press “Windows key” + “r” to get the “Run” window.
• Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
• Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.
• Go to services again - Start the print spooler.
• Now check for issue resolution.
• If the issue persists, also try clean installing the printer drivers. Here are the steps:
• First, unplug the USB cable from the printer if present.
• Go to Control panel – Programs and feature – Select all the HP Photosmart printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
• Restart your computer.
• Please click here to download and install the software.
• Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Refer this article to further troubleshoot printer printing blank pages.

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Let me know if this helps!

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