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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Photosmart 5520 has blank lines when printing with black ink

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01-30-2024 10:44 AM
I found a solution to the issue of Photosmart 5520 has blank lines when printing with black ink. Simply run the clean printhead option under "Tools", and by running enough times, the empty lines for a specific color should eventually go away. I discovered this for my black cartridge after about 7 attempts. Hope this helps
02-01-2024 12:20 PM
Hi @JetBlizzard,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It's great that you found a solution to the issue with your Photosmart 5520 printer. Running the clean printhead option multiple times can sometimes help resolve printing problems caused by clogged nozzles or other issues with the printhead.
For others facing similar problems, it's worth noting that cleaning the printhead is a common troubleshooting step for resolving print quality issues. However, if the problem persists after multiple cleaning attempts, it may be worthwhile to check the ink levels, ensure that the cartridges are properly seated, and consider replacing the ink cartridges if they are low or expired.
I hope this helps.
Take care and have a good day.
Alden4
HP Support
HP Support Community Moderator