Photosmart 7250 - Printer Failure

[abl1111]

The Display says that there's a "Printer Failure" and if a power on/off doesn't fix it, to contact HP.

I tried a hard reset, and the normal display came back for a few minutes, before returning to the error screen. Subsequent hard resets did nothing.

I can't try cleaning the ink cartridges and bucket; I can't get passed the error screen to get the settings to move out the ink bucket.

Any suggestions? Thanks.

[abl1111]

I just blew through all the ink cartridge vents and made sure the bucket was clean.

I still got the error, so I did another hard reset, but the error remains.

[KrazyToad]

@abl1111

Welcome to HP Support Community

I would like to help

I appreciates all your effort and expertise in troubleshooting this issue\\
 

You could try updating the Firmware https://support.hp.com/in-en/document/ish_1776648-1643972-16

If the issue persists please contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[abl1111]

I can't install the Firmware because the "device is in error state and cannot be reflashed."

[KrazyToad]

@abl1111

I suggest you contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you